This page is for our clients to easily access all sites that they may need.
Email / Webmail
webmail.(yourdomainnamehere) to check your email when you’re out of the office i.e. http://webmail.mycompany.co.uk
Email setup on your computer
Click here for a video guide to configure your email ( Outlook Express )
Click here for a video guide to configure your email ( Outlook 2003 )
Click here for a video guide to configure your email ( Thunderbird )
Server status
In the event that you are unable to access your website please visit www.webhostingstatus.com to check your website / email status.
This will confirm whether any issue is with your internet or with the server your wesite is hosted on.
If your server is reporting a fault then please be assured that we are working with our hosting companies to rectify the problem as quickly as possible. Our servers are monitored 24/7 and we are already aware of your issue.
Transfer your site to Webexpand
Follow the procedures below:
Websites ending .uk
We hold the IPSTAG(Nominet TAG) of EXTEND
Please arrange for your current hosting company to ensure that your website is UNLOCKED and then ask them to change the existing IPSTAG to EXTEND (all one word in capitals), then please call us.
We can then transfer domains into your account with us.
.co.uk websites are usually up and running the next day…
Websites ending .com, .net, .org, etc.
PLEASE GET A BACKUP OF YOUR WEBSITE (AND DATABASE IF APPLICABLE) FIRST.
Check with your current hosting company to ensure that:
a) the admin email address of your domain is changed to info@webexpand.co.uk
b) your domain is UNLOCKED
c) ask them to email to info@webexpand.co.uk the AUTHORISATION CODE for transfer
then we will deal with the transfer ourselves.
.com or .net websites usually transfer within 7 days…